Skip to main content

Fear and Loathing in the Bagging Area

posted 26 Nov 2009 16:07 by Dick Pountain   [ updated 26 Nov 2009 16:27 ]

Dont'cha just love supermarkets' self-checkout machines? Whether they were invented to cut staff jobs or to speed customers' exit, they fail on both counts thanks to their crummy user-interfaces. On approaching the one in my local Sainsbury it offers a choice between "Start" and "I am using my own bag". Hmm, tough call, do I prefer to get out of here or do I prefer to brag about my green credentials? Obviously the latter, so I press it and end up staring at a button called "Done", while a female voice nags me about foreign objects in the bagging area. A helpful assistant presses "Done" for me in order to start the transaction. There appear to be more assistants helping people self-checkout than there are on the tills... 

Comments

Popular posts from this blog

A New Age of Sabotage

I haven't posted much recently because every time I think of something to say, the extraordinary pace of events makes it sound lame by the next morning: New York under water, Obama re-elected, News International in the dock, rockets falling on Tel Aviv, and that's even before we reach the Mayan apocalypse on Dec 21. However I've finally plucked up courage to wade into the torrent of the miraculous-horrific thanks to a fortunate discovery on the web. In this previous post I confessed an increasing interest in the radical Norwegian-American economist Thorstein Veblen, but that interest was quite narrowly based on reading only three of his works, namely The Theory of the Leisure Class, The Theory of Business Enterprise and his important essay The Socialist Economics of Karl Marx and His Followers. This wasn't just due to laziness but to the difficulty of obtaining many of Veblen's books, which have been out of print for a long time.

But I re-read Veblen's Wikiped…

Trump of Doom?

Thought for the day. The type of economy we call social democracy depended for its success on a willingness of the majority of the population to cooperate as well as compete with one another, giving up a portion of their income in taxes to be spent on various public goods like medicine, education and transport. If the population loses its willingness to make these reasonable sacrifices then it becomes impossible to maintain a social democracy.

The UK population was so willing for at least 30 years following WWII, to a large extent thanks to the experience of necessary cooperation among the generation who fought that war. But over the *last* 30+ years that willingness has been steadily eroded by many factors, including (but by no means confined to): greater individualism stemming from precisely the relative affluence and economic freedom that post-war social democracy conferred; successive economic crises (some related to oil, some to financial recklessness); industrial decline, outsou…

Social Democracy Uber Alles

The outcry over the revoking of Uber's London licence shows that the service it provides is popular, and it's unquestionably a significant, innovative use of new technology to improve transport. On the other hand the outcry from drivers about lack of benefits and job security show that the application of technology is being used (not uncommonly) both to increase exploitation of the labour force and to flout legal regulation designed to protect labour and customers. The outcry of Black Cab drivers against Uber ignores the fact that people flocked to Uber not merely for convenience (though that is considerable) but because Black Cabs had priced themselves out of the market with the last big price hike.

Put all this together and it's clear that all the parties need to get together and find a workable solution, which is highly unlikely to happen because of the vastly different political atmospheres between UK and USA, and a general lack of adult leadership on both sides. I ca…